If you have any questions regarding our products or services, or would like assistance in selecting an appropriate gift please call our customer service department at 1-800-551-7327.

Office hours are as follows: (all times are EST.)

January to November
Monday – Friday: 8:30am – 5:00pm
Saturday: Closed
Sunday: Closed

December (Only)
Monday – Friday: 8:00am – 8:00pm
Saturday: 9:00am – 6:00pm
Sunday: 9:00am – 5:00pm


Product Availability

While most of our gifts are available year around, varieties of fruit used in baskets may change seasonally due to quality and availability of crops. To meet your requested delivery dates, we reserve the right to substitute one or more items of equal or greater value without prior notification.

Perfect Delivery Guarantee

Gifts from Pemberton Farms are backed by our 100% Guarantee of Satisfaction. If, for any reason, you're not completely satisfied with the products you purchase from us, Pemberton Farms will refund the cost or offer an appropriate replacement. We guarantee item product arrival in perfect condition to the addressses given on your order. However, we cannot guarantee orders for which we are given incorrect or incomplete addresses.